A broken zip is one of the most common issues we see with Handbags. However the zip doesn't always need to be replaced! We actually repair more zips than we replace saving you money!

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Get a quick quote

Submit our Online Form and get a quick estimate to restore your bag to its former glory.

Book a free pick up or call in store

Insured to £500,000 we can collect your bag for FREE or, if you'd prefer a personal chat drop into one of our stores.

We do the rest

We'll expertly clean and restore your bag, getting it back to you in no time.

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Zip Repairs: How we repair or replace broken zips

About Zips

1. Zip Thread
2. Zip Teeth
3. Zip Head (Or slider)
4. Zip Pull - this is typically either metal (as pictured) or leather 

As a rule of thumb, if the zip just stops working and you can't tell why then it can be repaired 99% of the time. 

However, if the Zip Thread is torn or split, or the Zip Teeth are damaged or missing then the entire zip will need to be replaced.

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Zip Repair

Sometimes there might just be some loose stitching or other small issue effecting how the zip works. This can be simply repaired retaining all original parts of the zip. 

If the Zip Head (slider) is the cause of the problem then we will unpick the end of the zip and remove the zip stop. This allows us to take the Zip Head (slider) off the zip and either repair it or replace it. 

Whenever we do this, we'll re-use any Zip Pulls and branded parts.

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New Zip Pull

It can be quite common for the metal or leather Zip Pull to snap making it almost impossible to open and close the zip! 

If its metal we can replace it with a new one from our stock, or if it is leather we can make a new leather zip pull to match the old one exactly. 

If the piece of metal on the Zip Head that attaches the Zip Pull has also snapped then we'd need to replace the Zip Head.

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Zip Replacement

Whenever the Zip Thread or Zip Teeth are damaged the zip needs to be replaced. These problems cannot be successfully repaired so it is always best to put a new zip on. 

To do this we unpick the stitching on the old zip and have a new zip manufactured to match the original. We can match the zip size, thread colour and even the colour of the zip head and teeth. 

The new zip is then hand stitched into place ensuring we use all the original holes from where the original zip was removed.

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Drop Off In Store

We are the longest established and leading handbag repairers specialising in zips and fastenings in the UK working not only for consumers but for many of the worlds leading department stores and fashion designers;

Free Collection: We'll collect your bag(s) from you free of charge, quickly, hassle free and insured up to £500,000.

Stores: Want a more personal service? We have stores in Chelsea, Leeds and Newcastle.

Worldwide Name: We also have stores in Monaco, Qatar and Saudi Arabia.

Trusted by Brands: Recommended by Harrods and Harvey Nichols. You can also buy our products in their stores.

Tried & Tested: We repair over 600 handbags every month and and since launching have repaired over £20 million of bags.


First Purchase: Receive £20 off orders over £250 using WELCOME20 or £50 off purchases over £1000 using WELCOME50

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