Cleaning and
Restoration Quote

Tell us about your item.
The more information you provide, the more accurate your quote will be.

Show us your item

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Frequently asked
questions for repairs

  • How long will it take?

    Our lead times slightly fluctuate depending on demand, your Sales Consultant will be able to give you an estimated time frame once your bag has been assessed.

    Currently our lead times vary from two weeks – eight weeks depending on the treatment your item requires.

  • Do you offer a warranty?

    Our repair/restoration services are under warranty for 12 months which includes but is not limited to stitch work, metal work, tears to leather tabs and zips. We will swiftly repair or replace these for you in the event there has been no signs of overloading, over stuffing or misuse.

    General wear and tear will not be covered however if you have an issue with the pigment or colour that you feel exceeds general wear and tear of your leather with in the first 3 months of receiving your bag please contact us for further advice.

  • When do I make payment?

    We take payment prior to any work being carried out on the item, your estimated lead time will not commence until we have received appropriate authorisation and payment to go ahead with the work.

Need some help?

(UK) 01207 279963
(INT) 0044 1207 279963

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