Sales Consultant

Job Description: Sales Consultant

Looking for a role within fashion outside of London?

Newcastle hosts the world’s leading authority in Luxury Preloved handbags: The Handbag Clinic.


To prolong the life cycle of all handbags lovingly and expertly. In doing so, we nurture sustainability, whilst proudly acting as a gatekeeper and guard on the luxury handbag market.

We are a growing team, specialising in the luxury sector and are looking to expand our team of experts and nurture the next generation, to ensure we maintain our status as the formative voice for sustainable luxury.

Do you feel you have what it takes to undertake this exciting opportunity and work on the frontline of Customer Service offering expert advice in this exciting and bespoke field?


As our name suggests, we specialise in handbags! Offering in house Restoration to luxury fashion accessories and also a pre-owned sale platform, we are unique in that we offer both of these flourishing services under one market leading brand.

Our amazing team of Artisans use their profound skills to transform some of the most damaged bags but also purses, jackets, shoes and even leather Backgammon boards! Handbag Clinic has been an established name in sustainable fashion for over 7 years and as we continue to grow, we are looking to expand our Sales Team.


This position will focus on the heart of our brand’s main objective, offering great tailored Customer Service. The role of a Sales Consultant is to handle incoming phone and email enquiries, offering bespoke quotations for our Restoration service and process the incoming orders that come direct to our Head Office. A Sales Consultant is often the first point of communication when a prospective client reaches out to the brand, therefore needs to have a passion for delivering excellent service and a naturally friendly demeanour. Using this and a drive to achieve sales targets in a fast-paced environment, the successful candidate would play a substantial role within Handbag Clinic.

Permanent Full Time Position Mon- Friday 9-5:30 (Exc Bank Holidays)


We are a vibrant team, building a progressive environment that encourages creativity, inclusivity, and a strong sense of community.

We appreciate the bespoke nature of our work, so we don’t expect you to have experience within the luxury sector or restoring leather.

However, for this role, applicants will only be accepted who are educated to A-Level or equivalent and have very strong verbal and written skills. The right candidate should have experience in a Customer Service Role, office based is desired but not essential, should be proficient in the use of all Microsoft Office packages and have a good telephone manner.

In addition, the right candidate will be:

  • Forthcoming
  • Confident
  • Able to work to deadlines
  • Work well under time pressures
  • Work well independently and in a team
  • Have an enthusiasm for luxury fashion
  • Have an artistic interest
  • Strong attention to detail

Full UK Driving Licence is desirable due to remote Head Office location.


· Due to being a fast-growing business we are committed to progressing our team, to ensure equal career growth opportunities.

· Starting Salary is £18720 per annum, this will then increase as you progress through your training and career with us.

· Staff Discount on our range of preloved designer handbags.


We are a one-stop service for sustainable luxury, open to anyone, anywhere, anytime.

It’s no secret that the fashion industry has a sustainability problem. Join our all-encompassing environment of experts and assist us in prolonging the life cycle of handbags.

Job Type: Permanent

Salary: From £18,720.00 per year

If you would like to apply for this role please email a full CV and Cover Letter to


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