Our Board

Brenda Readman-Bell


Brenda graduated from Northumbria University attaining her Chartered Institute of Management Accountants qualification. She is an award winning FCMA and CGMA and until recently was group Finance and IT Director at British luxury lifestyle brand J Barbour & Sons Limited, seeing the companies transformation from £35m turnover to £185m in the 13 years she spent there.

Brenda joined the board at handbag Clinic in January 2019 and is also an adviser to the board at the Tyneside Cinema, which is a charity, cinema, F&B and digital arts venue, as well as coaching and advising businesses in the North East of England. 

Ben Staerck

Co-Founder & CEO 

Ben has vast experience running businesses, predominately eCommerce websites and has won many business awards including North East Young Entrepreneur of the Year, BQ Emerging Entrepreneur and is an EY Entrepreneur of the year alumni. He is also the recipient of the David Goldman Prize for Business Innovation from Newcastle University Business School. Ben started business with Furniture Clinic, which currently ships over 15,000 orders monthly from their facilities in UK, USA and Hong Kong. 

Ben started Handbag Clinic in 2013 as a spin off from Furniture Clinic, before realising it had tremendous opportunity to grow as an independent business. Responsible for strategy and growth planning, Ben is focused on helping the company achieve its ambitious growth plans.

Ben is passionate about sustainability and how Handbag Clinic can form an important role in luxury fashion becoming more circular. 

Charlotte Staerck

Co-Founder & Retail Director

Charlotte is a member of the Charted Institute of Purchasing and in her previous role was responsible for over £10 million of spend each year. 

Charlotte has a passion for designer Handbags and has been instrumental in the recent and quick expansion of the company. After successfully setting up the re-sale of luxury handbags division and an experienced buying team Charlotte moved on to handle all day to day running aspects of the business as Retail Director.

Julia Goh

Board Adviser

Julia Goh is a board director of Lucy Choi London and Handbag Clinic.  She is also the COO and CFO of Lucy Choi London, a luxury shoe company.  This is her third career, moving into the Fashion Accessory business after almost three decades in Financial Services.  Julia is a role model for many females acting as an inspirational mentor to many. Her passion for fashion shines through and gives her a unique creative edge to compliment her financial background.

Until last year, she was the Business Manager of Global Markets, a multi-billion business at Barclays Investment Bank, overseeing their equities, credit, and fixed income businesses.  She led an international team of 100 people in London, New York, Singapore, Hong Kong and Tokyo.  Julia had various prior roles in her eight years at Barclays - transaction management and hedge fund due diligence in structured products; capital management of equities division; chief of staff; COO and business manager of financing and structured businesses.  Prior to Barclays, Julia was Head of Risk for Prime Services (the business which provides leverage to Hedge funds) at Credit Suisse for 11 years.   Julia started her Markets career in Nomura International as risk manager post her MSc in Mathematical Trading and Finance with distinction from Cass Business School, and previous to that, she trained with Coopers & Lybrand (now PwC) for her Chartered Accountancy (ICAEW) and specialised in corporate tax. 

Julia is also a Trustee of Children of the Mekong,  was a board member of London Women’s Forum, and co-chaired the Barclays Women’s Initiative Network. She is also a member of the Institute of Directors where she obtained her Certificate in Company Direction.  Originally from Singapore, Julia has been in London for the past 30+ years since first coming for her BSc in Accounting & Finance at The London School of Economics and Political Science.


First Purchase: Receive £20 off orders over £250 using WELCOME20 or £50 off purchases over £1000 using WELCOME50

We respect your privacy, so we never share your info.


Follow @handbagclinic for inspiration, style and latest collections

Did you know you can Sell Your Bags with The Handbag Clinic? 👜

Our expert Buying Team will review your items and present you with industry leading offers ✨

What are you waiting for? Use the link in our bio to discover the value within your closet and complete a Sell Your Bag quote today!
There’s still time to restore your Summer Essentials 👜👠

Want our help before summers out? Use the link in our bio to complete your Restoration Quote today ✨