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28 day refund policy
Visit Handbag Clinic

Delivery & Returns

All items are sent out to you via our trusted partners DPD. If you order before 2pm the item will be dispatched the same day, for next day delivery. Otherwise, it will be sent the following day. No items will be shipped on a Saturday or Sunday, but you can pay extra at checkout for a Saturday delivery.

Spend over £300 to qualify for FREE delivery.

Returns 

We spend a lot of time to ensure every item we sell is clean and matches the description and photos we provide. However, we understand you won’t know if you completely love the item until you have it in your hands; so, for peace of mind we give all our customers 28 days to return the item to us, even if it’s just because you changed your mind! You must notify us of your return with in 14 days of receiving the item for your return to be accepted. Your item must still have all tags attached when it is returned to us. 


We make the process simple and hassle free too. You can either drop the item off at one of our stores, or print your free courier returns label HERE , we can organise a home collection for you making it as convenient as possible to return your item. (home collection is a chargeable service)

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